Supported Sources

Learn about the different content sources you can add to your knowledge base.

Document Types

Upload files directly to your knowledge base.

Supported Formats

Document Tips

• Use searchable PDFs when possible (faster processing)
• Break large documents into smaller files
• Ensure good text quality for scanned documents
• Keep content well-structured with headings

Web URLs

Automatically crawl and index web pages.

Adding a Website

Enter your website’s domain URL:

https://example.com

Page Selection

When you add a website:

1. Enter the domain URL
2. We discover crawlable pages (up to 10)
3. Select which pages to include
4. Optionally add specific page URLs manually

Best Practices

• Start with your main documentation or FAQ pages
• Select only relevant pages (skip login pages, admin areas)
• Re-crawl periodically to capture updates

Data Source Connectors

Sync data from external sources automatically.

Available Connectors

Sync Features

• Configurable sync intervals
• Manual sync trigger
• Sync history tracking

Source Management

Viewing Sources

The Knowledge tab shows all sources with:

• Source type and name
• Status (processing, ready, error)
• Last updated date

Updating Sources

• URLs: Click “Recrawl” to fetch latest content
• Files: Upload a new version to replace
• Connectors: Trigger manual sync or adjust schedule

Deleting Sources

Removing a source immediately removes its content from the knowledge base. This action cannot be undone.

Processing Pipeline

When you add content, it goes through these steps:

1. Uploading — Content is received
2. Extracting — Text is extracted from the source
3. Chunking — Content is split into smaller pieces
4. Embedding — Chunks are converted to vectors
5. Indexing — Vectors are stored for search

Processing Status