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Quick Start

Create a first Agent, test its configuration, and publish it when it is ready.

Step 1: Create a Workspace

After signing up, you’ll be prompted to create your first workspace. Give it a name that represents your organization or project.

Step 2: Create an Agent

  1. Go to Agents in the sidebar, then click Create Agent
  2. Enter a name for your Agent (e.g., “Customer Support Agent”)
  3. Write a system prompt that defines your Agent’s personality:
You are a helpful customer support agent for [Company Name].
Be friendly, professional, and concise in your responses.
If you don't know the answer, offer to connect the user with a human agent.
  1. Click Create Agent

Step 3: Test Your Agent

  1. Open your new Agent from the sidebar
  2. Open Architect Studio and use the Agent preview beside the configurator
  3. Send visitor questions in the preview to test answers. The configurator chat changes settings and workflows; it is not the visitor conversation.

Step 4: Add Knowledge (Optional)

To make your Agent smarter, add content to its knowledge base:

  1. Go to the Knowledge tab
  2. Add sources:
    • Files: Upload PDF, Word, Excel, or text files
    • Websites: Enter a website URL to crawl
    • Data Sources: Connect external data sources
  3. Wait for processing to complete

Step 5: Get Your Embed Code

  1. Go to the Deploy tab (under Configuration)
  2. Customize the appearance (colors, position, welcome message)
  3. Copy the embed code snippet
  4. Save and publish your tested Agent configuration.
  5. Paste it before the closing </body> tag on your website
<script
  src="https://widget.loopreply.com/loader.js"
  data-agent-id="your-agent-id"
  data-api-key="your-widget-api-key"
  async
></script>

What’s Next?

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