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Getting StartedQuick Start

Quick Start

Get your first bot up and running in under 5 minutes.

Step 1: Create a Workspace

After signing up, you’ll be prompted to create your first workspace. Give it a name that represents your organization or project.

Step 2: Create a Bot

  1. Go to Bots in the sidebar, then click Create Bot
  2. Enter a name for your bot (e.g., “Customer Support Bot”)
  3. Write a system prompt that defines your bot’s personality:
You are a helpful customer support agent for [Company Name].
Be friendly, professional, and concise in your responses.
If you don't know the answer, offer to connect the user with a human agent.
  1. Click Create Bot

Step 3: Test Your Bot

  1. Open your new bot from the sidebar
  2. Click Bot Studio to open the testing interface
  3. Try sending a message to see how your bot responds!

Step 4: Add Knowledge (Optional)

To make your bot smarter, add content to its knowledge base:

  1. Go to the Knowledge tab
  2. Add sources:
    • Files: Upload PDF, Word, Excel, or text files
    • Websites: Enter a website URL to crawl
    • Data Sources: Connect external data sources
  3. Wait for processing to complete

Step 5: Get Your Embed Code

  1. Go to the Deploy tab (under Configuration)
  2. Customize the appearance (colors, position, welcome message)
  3. Copy the embed code snippet
  4. Paste it before the closing </body> tag on your website
<script
  src="https://widget.loopreply.com/embed.js"
  data-agent-id="your-agent-id"
  async
></script>

What’s Next?

Last updated on
OverviewCreating Your First Bot